FAQ
VACUUM ROLLS - VACUUM BAGS
You ask, we answer
IS THE TOTAL LENGTH OF THE ROLLS IS 6 METERS OR DO YOU DELIVER TWO ROLLS OF 6 METERS EACH?
We deliver two rolls, each 6 meters in length.
ARE YOUR ROLLS AND BAGS DISHWASHER SUITABLE?
This question is asked a lot. Basically it is possible, but for hygienic reasons we strongly advise against cleaning in the dishwasher.
Of course, it always has to do with personal feelings.
ARE YOUR REELS MICROWAVE SUITABLE?
Yes, the “cook-proof” versions are microwaveable up to 121 ° Celsius.
The Premium Original Quality up to 90 ° Celsius.
I WANT TO AVOID WASTE. ARE YOUR ROLLS AND BAGS REUSABLE?
Yes they are. To close it again, simply cut off the weld seam and weld again. If necessary, wipe the inside a little dry to ensure a continuous weld seam.
WHAT ARE YOUR ROLLS AND BAGS MADE OF?
Made of BPA-free polyethylene and polyamide, our films are 97% recyclable.
WHAT MATERIAL THICKNESS ARE YOUR ROLLS AND BAGS?
90 μm per side
CAN I USE YOUR VACUUM FILMS FOR SOUS-VIDE?
Yes, of course, that is one of the main uses of our products.
I LIKE TO PRE-COOK CONVENIENCE FOOD. CAN I USE YOUR BAG TO PREPARE IN BOILING WATER?
Yes, of course, max. 15 minutes at 110 ° Celsius.
WHAT DOES THE FLEECE BRING YOUR BAGS AND ROLLS?
Our rolls and bags have a fleece layer with a fine embossing. These are smoother and with them you can achieve a better vacuum effect, especially when the contents of the bag contain a higher amount of liquid.
I Bought A CHEAP VACUUM DEVICE AT THE DISCOUNT. CAN I STILL USE YOUR BAG AND ROLLS?
For less powerful devices, we recommend using the original versions of vacuum bags and vacuum rollers from the device manufacturer. You are also welcome to do this with our products, if you need information about the device type and have any questions, please do not hesitate to contact our customer service and we will provide you with more detailed information.
YOU WRITE THAT YOUR FILMS ARE SUITABLE FOR ALL VACUUM DEVICES.
We at xGenS have created a product range that really covers the entire range of vacuuming with bar vacuum sealers in private and commercial needs.
YOUR QUESTION IS NOT ANSWERED OR YOU WANT TO KNOW MORE?
Please contact our customer service at customerservice@xgens.eu or use our contact form .
We do our best to ensure that you get a satisfactory answer as soon as possible.